Order Processing Time
All orders are processed within 15-20 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed, you will receive a confirmation email with your tracking details.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
-
Domestic (India/Your Country): 5-7 business days
-
International: 15-20 business days
Delivery times may vary based on your location, customs clearance, and courier delays.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking information to update.
If you do not receive a tracking email, please contact us at lushloom.ca@gmail.com
Incorrect Shipping Information
Please double-check your shipping address during checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If you need to update your address, contact us within 12 hours of order placement.
Lost, Delayed, or Damaged Packages
We are not liable for delays caused by courier services, weather conditions, or customs.
If your package arrives damaged, please contact us immediately with photos at lushloom.ca@gmail.com
International Shipping & Customs
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Customs policies vary by country—please check with your local customs office for more information.
/* Responsive width settings */
.shipping-policy {
max-width: 100%;
width: 100%;
margin: 0 auto;
padding: 40px 20px;
font-family: 'Helvetica Neue', Arial, sans-serif;
color: #111;
line-height: 1.7;
background: #fff;
box-sizing: border-box;
}
.content-container {
max-width: 900px;
margin: 0 auto;
width: 100%;
}
.shipping-policy h1 {
font-size: 36px;
text-align: center;
margin-bottom: 40px;
color: #000;
}
.shipping-policy .policy-section {
margin-bottom: 40px;
}
.shipping-policy h2 {
font-size: 24px;
margin-bottom: 15px;
color: #000;
}
.shipping-policy p {
font-size: 16px;
margin-bottom: 12px;
}
.shipping-policy ul {
list-style: disc;
padding-left: 20px;
margin-bottom: 12px;
}
.shipping-policy li {
margin-bottom: 8px;
font-size: 16px;
}
.shipping-policy a.decorated-link {
color: #000;
text-decoration: underline;
transition: color 0.3s;
}
.shipping-policy a.decorated-link:hover {
color: #555;
}
/* Mobile Devices (max 768px) */
@media screen and (max-width: 768px) {
.shipping-policy {
padding: 30px 15px;
}
.content-container {
max-width: 100%;
padding: 0 10px;
}
.shipping-policy h1 {
font-size: 28px;
margin-bottom: 30px;
}
.shipping-policy h2 {
font-size: 20px;
}
.shipping-policy p,
.shipping-policy li {
font-size: 15px;
}
}
/* Small Mobile Devices (max 480px) */
@media screen and (max-width: 480px) {
.shipping-policy {
padding: 20px 10px;
}
.shipping-policy h1 {
font-size: 24px;
margin-bottom: 25px;
}
.shipping-policy h2 {
font-size: 18px;
}
.shipping-policy p,
.shipping-policy li {
font-size: 14px;
}
.shipping-policy .policy-section {
margin-bottom: 30px;
}
}
/* Tablet Devices (769px to 1024px) */
@media screen and (min-width: 769px) and (max-width: 1024px) {
.shipping-policy {
padding: 35px 25px;
}
.content-container {
max-width: 95%;
}
}
/* Large Desktop Devices (min 1200px) */
@media screen and (min-width: 1200px) {
.content-container {
max-width: 1000px;
}
}
